Elite Yacht Detailing (“we,” “us,” or “our”) respects your privacy. This Privacy Protocol explains what information we collect, how we use it, and the choices available to you when you visit our website or engage our services.
1. Information We Collect
- Contact details — name, email, phone number, marina or dock location, and vessel information you provide through our contact form, phone, or email.
- Service records — notes, photos, schedules, and invoices related to work performed on your vessel.
- Website usage — basic technical data such as browser type, pages viewed, and referral source, collected through standard server and analytics tools where enabled.
2. How We Use Information
We use your information to respond to inquiries, prepare quotes, schedule and perform services, send appointment updates, maintain service history, improve our website, and comply with legal obligations. We do not sell your personal information.
3. Sharing of Information
We may share information with service providers who assist with scheduling, payments, or website hosting, subject to confidentiality obligations. We may also disclose information when required by law or to protect our rights, personnel, or clients.
4. Photos & Marketing
With your permission, we may use before-and-after photography for portfolio and promotional purposes. You may withdraw or limit marketing use of your vessel imagery at any time by contacting us in writing.
5. Data Retention
We retain contact and service records for as long as needed to provide services, maintain business records, and meet legal or insurance requirements, then delete or anonymize them when no longer necessary.
6. Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure; please avoid sending sensitive payment data through unsecured channels.
7. Cookies & Third Parties
Our site may use cookies or similar technologies for basic functionality and performance. Third-party fonts or scripts loaded on our pages may collect limited technical data under their own policies.
8. Your Choices
You may request access to, correction of, or deletion of personal information we hold, subject to legal exceptions. Florida residents may have additional rights under applicable state privacy laws.
9. Children
Our services and website are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Updates
We may update this Privacy Protocol from time to time. Material changes will be reflected by updating the effective date above.
11. Contact
Privacy requests: info@eliteyachtdetailing.com or (239) 300-5204.